Service Levels
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E-Tech Data Recovery offers several service levels to accommodate every situation, budget and urgency. Consumer and Business, Turnaround times are dependent on the complexity of the data loss and reflect typical or average turnaround times.
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Consumer
Service Levels |
Average time required for evaluation |
Average time required for Recovery |
Description |
Priority
- Logical Crashes
- Physical Crashes
- You need your files back within two to five workdays
- You have no backup of your data
- You want to prevent further data loss from occurring to your media
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4 hours
4 hours
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1 business day
3 business days
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Recovery job done on weekends also under this service.
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Business
Service Levels |
Average time required for evaluation |
Average time required for Recovery |
Description |
Priority
- Logical Crashes
- Physical Crashes
- You absolutely require your data back within two to five workdays (typically)
- You have no backup media from which to recover your data
- Your business cannot take the risk of incurring additional data loss
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4 hours
4 hours
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1 business day
3 business days
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Recovery job done on weekends also under this service.
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